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3 Quick Tips to Delivering Customer Service to their Preferred Channels

Multi-channel Customer service has become more like a norm in contact centers, than a favorable extension for customer support. Organizations are required to adopt multi-channel customer relationships to keep up with the exponential increase in consumer demand. With proliferation of new channels and technologies, consumers expect to communicate with businesses via new channels.

Topics: Customer Service

20 Eye-Opening Customer Service Quotes

Customer experience excellence has and always will be the epitome of any business. That’s a no-brainer. But delivering consistent customer service is a herculean task. Here are few inspirational customer service quotes that will drive you to push harder for the cause.

Topics: Customer Service

Rebranding 101: Lessons to Learn from Clear Channel’s New Name

Topics: Guest Post