Call Center Integrations
Reinforce your Call Center Infrastructure by Integrating with your Existing Applications

    Ameyo Global Alliances are designed to speed deployment, improve performance, and maximize return on investment (ROI) of your transformation to deliver the perfect omnichannel customer experience.

    The hardware and software vendors listed here are certified by Ameyo to deliver optimum experiences with Ameyo Contact Center Software. Click on the alliance logo below to learn how Ameyo integrates with them. To know more about our alliances program, drop us a line at info@ameyo.com

    Independent Software Vendors (ISV)


     freshdesk-logo

    Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Freshdesk helps over 50,000 businesses and organizations around the world offer better, more personal support to their customers.


     

     zendesk-logo

    Zendesk provides a cloud-based customer service platform that includes ticketing, self-service options, and customer support features.

      


     

     sugarcrm-logoSugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 1.5M individuals in over 120 countries and 26 languages.



     freshdesk-logo

    FieldEZ’s portfolio of solutions have been developed with years of industry specific research, experience and knowledge. With features such as call management & scheduling, lead management, time & location reporting, FieldEZ provides valuable field insights to management, ensures effective deployment of field personnel.


      sugarcrm-logoOracle Corporation develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software and supply chain management (SCM) software.


      Talisma-ameyoTalisma Corporation Pvt. Ltd., is the leading provider of Customer Experience Management (CEM) software for a wide range of industries. Talisma CEM enables organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. Our Omni channel solutions improve customer experience by integrating the power of email, phone, chat, SMS, portal, social media, instant messaging and Web self-service. With a robust and mature Web services platform, comprehensive analytics, and an intelligent CRM solution, Talisma serves a variety of industries including financial services, travel and leisure, government, retail, business process outsourcing (BPO), and manufacturing. 


      Talisma-ameyoNovelVox is an innovative Contact Center Agent Desktop Software Company creating world-class development tools that exemplifies customer experience. Our flagship ‘Drag and Drop' Unified Agent Desktop Designer allows you to build and adapt your agent desktop to changing customer needs, even after deployment. With our tools, you can fine-tune your contact center for performance, extend it capabilities by building new modules and react quickly to the market with our rapid development tools. In essence, a NovelVox contact centre agent desktop grows with you.  


      Talisma-ameyoiCRM+ is built on a robust technology platform and it is modularized. iCRM+ can be offered in both On-Premise & Cloud model. This technology superiority & modularized approach comes in handy to cater the customer facing activity of any organization.

    iCRM+ has two flavours, one for Banking and Financial Services and the other for Non Banking which includes Purchase and Inventory to cater to Manufacturing and Trading vertical.


      Talisma-ameyoSapphireIMS is an ITIL certified IT Service management product suite for enabling enterprises to achieve business IT alignment comprehensively. The suite includes Service Desk, Asset Management, Service Automation and Business Service Monitoring. 


      sugarcrm-logoLeadsquared is a complete marketing and sales analytics tools that allows you to identify top lead sources, get email analytics, landing page analytics, and more to drive better ROI.

    Certified Hardware Vendors


     sangoma-logo

    Sangoma is a leading provider of hardware and software components that enable or enhance IP Communications Systems for voice, data and video applications. Sangoma’s connectivity solutions are used in leading unified communications, PBX, IVR, contact center and data-communication applications worldwide.


      Digium-logoDigium®, Inc., the Asterisk® Company, created and is the innovative force behind Asterisk, the most widely used open source telephony software. The company's product line includes a wide range of telephony hardware and software to enable resellers and customers to implement turnkey VoIP systems.

     

      Patton-ameyoPatton is all about connections. The award-winning, SmartNode™ VoIP gateways, routers, IADs, and Session Border Controllers deliver state-of-the art VoIP technology that integrates seamlessly with existing analog and digital telephony infrastructures. Proven interoperability with all major brands of softswitches and iPBXs makes it easy for carriers and enterprises to deploy future-proof VoIP systems quickly and profitably today.