Heathcare

Provide Positive Customer Experience to Patients

Ameyo for Healthcare

Contact Center Software for Healthcare

Creating a world-class healthcare facility in this highly competitive era, not just require provision of good medical facilities but also real-time and seamless communication with the patients and other members at every level. Delivering consistent customer experience and managing patient engagement while adhering to the legal compliances and regulations call for an all-in-one technology and communication platform that is intelligent enough to manage everything with ease and bring operational efficiency in the system.

Ameyo’s customer engagement solution delivers exceptional customer experience across multiple channels. From setting appointments, billing, sending reminders to prescription refills and procedure follow-ups, our solution takes care of every task and meet all the requirements in a cost-effective manner.

Ameyo Offers

  • Comprehensive inbound, outbound and blended capabilities fostering multi-channel interactions between the doctors and the patients.

  • Pre-integrated CRM and databases with scripting and screen pops allows the doctors to have a holistic view of complete medical history of the patients. 

  • Efficient management of patients' medical history

  • High operational efficiency with process automation.

  • Intelligent routing system to ensure that the inbound queries are handled by the best possible resource based on the particular patient’s requirements.

  • Workforce optimization to measure and improve staff’s performance along with consistent monitoring facilities.