Transforming customer experience is not just a front office job. The key is to integrate front office communication with back office processes to eventually deliver superior CX. To assist enterprises improve customer journey, Ameyo is an all-in-one contact center solution that continually enhance customer experience lifecycle across all channels.
The Ameyo platform is highly adaptable and is run by a team of 300+ employees with expertise in technology and sales. Ameyo boasts marquee customers across industry verticals namely E-commerce, BPO, BFSI, Travel, and many more.
Smartinsights indicate that- “89% of companies see Customer Experience as a key factor in driving customer loyalty & customer retention”.
To help enterprises and organizations attain this goal, Ameyo offers world-class solutions for customer engagement-
Ameyo Fusion CX
Inside Sales Box
With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center management software enjoys a widespread range of customers on a global level with over 2000+ installations across more than twelve industry verticals including Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail.
Ameyo has been consistently recognized for its outstanding contribution to IP customer service customer experience management, earning several awards and accolades from industry experts worldwide.Ameyo customer contact system is a product of Drishti-soft Solutions founded in 2003 to bring into existence next generation call centre solutions that delivers the “True Customer Experience”. Ameyo was developed with an ideology of creating a robust customer service platform capable of addressing the burgeoning demands of the new world of customer engagement.