Tanya Bansal

Blogs by Tanya Bansal:

• Top 5 Cloud Contact Center Trends To Watch in 2021
  09 Dec 2020 in Call Center Software
• Ameyo’s Voice Updates: Enhancing User Experience for Admins and Supervisors
  02 Dec 2020 in customer experience & Customer Service
• The Virtual Call Center Starter Kit: Tools You Need to Run an At-home Call Center
  20 Nov 2020 in Call Center Management & Customer Service
• FinTech Adoption Remains on the Rise this Holiday Season
  10 Nov 2020 in Call Center Management & Customer Service
• Are you prepared for the upcoming holiday logistics rush
  09 Nov 2020 in Call Center Management & Customer Service
• Will the Indian Financial Sector Be More Tech-driven Post The Pandemic?
  04 Nov 2020 in Call Center Management & Customer Service
• Are Remote Contact Centers the Future?
  26 Oct 2020 in Call Center Management & Customer Service
• Is Google’s Business Messages Better Than Website Chat?
  15 Oct 2020 in Call Center Management & Customer Service
• PFRDA allows intermediaries for Video KYC
  14 Oct 2020 in Call Center Management & Customer Service
• Why should you move from Legacy PBX to Modern Contact Center Software?
  30 Sep 2020 in Call Center Management & Customer Service
• How to Deliver Differentiated Customer Experience with Video Contact Center?
  16 Sep 2020 in Call Center Management & Customer Service
• Reimagining the Post-Pandemic World with an Outbound Call Center Software
  03 Sep 2020 in Call Center Management & Customer Service
• Why do you need an Agile Inbound Call Center Software for your Business?
  03 Sep 2020 in Call Center Management & Customer Service
• Remote Contact Centers & Conversational AI – Restructuring CX in the Contactless World
  26 Aug 2020 in Call Center Management & Customer Service
• How Video Customer Engagement Channel is Revamping the Contact Centers?
  18 Aug 2020 in Call Center Management & Customer Service
• How Customer Service Has Evolved In Africa?
  13 Aug 2020 in Call Center Management & Customer Service
• Ameyo’s Cloud-Based Customer Engagement Platform is Now PCI DSS Compliant
  11 Aug 2020 in Call Center Management & Customer Service
• How SPM Fought Back it’s Way Down During Lockdown?
  06 Aug 2020 in Remote Contact Center & WFH Solution
• Transforming Contact Centers for the Contactless World
  29 Jul 2020 in Remote Contact Center & Webinar
• DOT Extends the Relaxation in Work from Home Norms till 31st December 2020
  22 Jul 2020 in DoT
• Muthoot Launches Loan@Home Service using Ameyo’s Video KYC Solution
  17 Jul 2020 in Video KYC
• Instagram Customer Service Platform for E-commerce Industry
  17 Jul 2020 in Customer Service & Omnichannel Contact Center
• Why do you need a Dialer Software for Outbound Call Center?
  06 Jul 2020 in Auto Dialer & Outbound call center
• How a Traditional Cloud Contact Center is different from a Remote Call Center Software?
  25 Jun 2020 in Remote Contact Center
• Webinar: How To Establish A Contact Center For Remote Agents In The Post-COVID World?
  22 Jun 2020 in Remote Contact Center & Webinar
• 5 Keys to Setup a successful Virtual Call Center for Remote Agents?
  22 Jun 2020 in Remote Contact Center & Virtual Call Center
• How WhatsApp can change the Customer Engagement Landscape of E-Commerce Forever?
  12 Jun 2020 in Omnichannel Customer Engagement & WhatsApp for Business
• Why Video KYC has become a Game Changer for Mutual Fund Companies?
  05 Jun 2020 in customer engagement & Video KYC
• PFRDA Allows Paperless KYC for NPS Account Opening
  03 Jun 2020 in KYC
• Why NBFCs Resort to Video KYC for Customer Onboarding and Authentication?
  29 May 2020 in customer engagement & Video KYC