Day: March 11, 2015

Ameyo helps Cegura Technologies Expand its Customer Reach by powering the BPO’s Contact Center

Gurgaon, March 11, 2015: Contact center technology and services leader, Ameyo (www.ameyo.com) is pleased to announce that Cegura Technologies, an emerging BPO service provider with presence in India, Philippines, and the UK headquartered in Kolkata, India that offers lead generation, appointment setting, customer service, and back office support has deployed Ameyo platform to gain a …

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How is the Omni-channel Reality affecting the Banking Industry?

Today’s customers expect to be served across all channels. Most of them are using their smartphones and tablets for everything including communication, accessing emails, buying and selling and even banking. It has been estimated that by the year 2016, majority of UK population and about 80% of the US population will be connected through their …

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