Day: March 18, 2015

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Predictive Dialer versus Auto Dialer, What’s the difference?

A dialer is an application to automate the process of dialing contacts so that contact center agents can maximize a call center outreach. The productivity of the call center largely depends on the number of calls connected per day. However, due to limiting factors, such as missed calls, call waiting, calls not picked up, or …

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AMEYO features in “The Gartner CRM Vendor Guide, 2015” in the Contact Center Infrastructure and APAC Region CRM Application Software Specialists space

Gurgaon, India,  17 March 2015: Ameyo, a leading contact center technology, and services integration expert with practice leadership in more than twelve  industry verticals, has been featured in “The Gartner CRM Vendor Guide, 2015” in the ‘Contact Center Infrastructure’ and ‘Asia/Pacific Region CRM Application Software Specialists’ space.