Day: May 11, 2015

Ameyo Announces Strategic Partnership with Tawasol to address Contact Center Technology Needs and Enhance Customer Engagement in Saudi Arabia

Gurgaon, 11th May, 2015: Ameyo, a  leading contact center technology and customer experience expert, and Tawasol, one of the leading Systems Integrators in the Kingdom of Saudi Arabia, enter into a business alliance to tap the huge contact center market of Saudi Arabia. The latter offers various services tailored to the contact center industry and …

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4 Factors that led Automotive Industry to Focus on Customer Engagement

Many automotive dealerships have not evolved at the same pace as the vehicles themselves when it comes to customer experience and in-store technology offered. Till today, the sales process at many dealerships is cumbersome and time-consuming. Customer’s demands are increasing and expectations are really high. The power of social media and other online platforms allows …

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