Day: June 3, 2015

5 Questions You Must Ask Call Center Agent Applicants

Customer service in the digital era is more than having patience and a ready smile- even though it is critical to have them both. Working in a call center demands a lot of talents, mostly which are not limited to customer service requiring managers to ask the right questions before hiring applicants. Call center managers …

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Eco Rent a Car selects Ameyo to Streamline its Reservation Process

Gurgaon, June 03, 2015: Contact center technology provider and Customer Interaction Management platform expert , Ameyo has announced today that India’s leading luxury car rental providers, Eco India Mobility and Hospitality (popularly known as ‘Eco Rent a Car’) has successfully implemented Ameyo Customer Engagement Hub to power their Inbound and Outbound car rental reservation processes.