Day: September 21, 2015

Tips for a Stronger Customer Engagement in the Digital Age

“Make a customer, not a sale,” said Katherine Barchetti. Barchetti’s featured customer satisfaction quote makes sense in the overall perception of having a successful business. Companies that apply customer-centric approaches yield higher sales(63%). In order to have satisfied customers, engaging with them will get you a long way. But, what are the most effective customer engagement methods …

Tips for a Stronger Customer Engagement in the Digital Age Read More »