Day: January 27, 2016

5 Customer Service Strategies to Better Serve Millennials

Do you greet your customers by their name? Are you receiving complaints on social media? Technology advancements are creating new ways for businesses to provide outstanding customer service not possible before. Previously a customer service agent never used to address customers by their names but now Millennials expect the agent to know their details well …

5 Customer Service Strategies to Better Serve Millennials Read More »