Day: April 1, 2016

April Fool’s Day: How to Save A Call Center from Prank Calls

It’s the 1st of April, so Keep Calm and Troll. Yes, it is the 1st of April, April Fool’s Day and unlike all other days, everybody is officially allowed to play pranks and tricks today. Since the bracket is vast, call centers are often the commonest target for prank calls –  particularly on April Fool’s …

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