Day: April 6, 2016

8 Key Trends That Will Drive Call Center Outsourcing in 2016

The present day workforce has grown immensely with the rapid rise in technology at every developmental level. It is natural that they would expect a technological shift from traditional working styles to a more flexible and relaxed environment. Customers are also conducting their business on-the-go to keep up with these changing trends. Quite obviously, organizations …

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