Day: July 11, 2016

5 Reasons Selling to Wrong Customers can be Deadly for Startups

  It is always tempting for any startup to sign on as many customers as possible in order to gain rapid growth. Startups get caught up in the excitement of sales as they are under tremendous pressure to grow quickly and close every sale possible. Sometimes, they are short-term focused, emphasize on immediate growth and …

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3 Significant Merits of a Cloud-based Call Recording Solution

Today, many contact centers have realized the importance of call recording. Most importantly, it is a big help in training the agents and can also make the process of hiring and recruitment simpler. Moreover, it can also help in measuring agent productivity and can locate the exact problems in call center operations, when used in conjunction …

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