Day: March 1, 2018

Mobile Banking, AI and Chatbots : Banking Infrastructure in Africa Embraces The Tech Revolution

In my earlier blog, I had highlighted the changing landscape of the banking ecosystem in Africa. With the onslaught of technology, stability of financial institutions and awareness, customers in Africa now demand superior CX (Customer Experience) from their banks. This is a very natural and organic transaction that is driving banks to adopt emerging technologies …

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