Day: April 12, 2019

Key-Takeaways-You-Shouldn’t-Miss-From-Customer-FirstSummit

Key Takeaways You Shouldn’t Miss From Customer First Summit: Freshworks

With the onset of customer first ideology, businesses have started to channelize their energy towards a wow customer experience that becomes a value differentiator for them. Customers seek the experience that adds value to their lives and solves their problem quickly. Customers will remember your brand if they are delivered the services that are promised. …

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fintech

Why Do We Need A Strong Call Center Software In FinTech Industry?

The banking landscape has changed over time and FinTech has established its footprint in the market with a strong digital foot to meet the unmet financial needs. The majority of financial service providers share a common strategy of transferring control to the customer. While poor people, immigrants, students find the door of the banks closed …

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improving-customer-support-in-ecommerce

How to Improve Customer Service Support in the E-commerce Industry

We all have heard plenty about the emergence and then dominance of e-commerce over the brick and mortar retail stores. This is not just fluff or random theories. We have data to support these claims. According to Statista, Retail e-commerce sales worldwide were 2290 billion US dollars and are expected to rise to 2774 billion …

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