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Ameyo Callversations

Ameyo Announces Strategic Partnership with Tawasol to address Contact Center Technology Needs and Enhance Customer Engagement in Saudi Arabia


Gurgaon, 11th May, 2015: Ameyo, a  leading contact center technology and customer experience expert, and Tawasol, one of the leading Systems Integrators in the Kingdom of Saudi Arabia, enter into a business alliance to tap the huge contact center market of Saudi Arabia. The latter offers various services tailored to the contact center industry and are excited at the prospect of partnering with Ameyo to deliver quality solutions and achieve customer satisfaction while looking forward to open new avenues of business in the region.

Speaking about the partnership, Engineer Yazan Mamoun AbuZannad, General Manager, Tawasol says “Thanks to Almighty, Tawasol has been reasonably successful in achieving its goals since its inception. As a General Manager and being a part of the company management, it has always been my utmost effort and desire to partner with like-minded companies. The objective is to remain customer centric and ensure the bottom lines are always showing the upward trend.

It gives me great delight in admitting that partnering with Ameyo has already brought both companies many success stories and it will be totally fair to predict that this partnership is just going to consolidate in future Insha’Allah!”

Putting forth Ameyo’s perspective, Mr.Binzad Aliar , Director Sales, Middle- East at Ameyo, says “It is a phase of aggressive growth in International market for Ameyo and we are excited to have Tawasol who are equally aggressive as part of our eco-system. Tawasol is a seasoned contact center solution provider in Saudi Arabia and they have chosen Ameyo over their existing partner post a rigorous evaluation. We have started our alliance with a bang!, Together, we have already added multiple new clients on board in a very short period of time. This alliance is very strategic in nature. As of now we have started off with Saudi Arabia, eventually the plan is to expand to other GCC nations.”

Saudi Arabia is a country which is fast emerging as a business hub and is quite natural that there are so many call centers coming up in Saudi Arabia. The establishment of free zones has further fuelled growth in the business and economy in Saudi Arabia, hence the need for call center technology is on the rise.  Ameyo’s all-in-one customer interaction suite brings an innovative approach that simplifies communication processes and creates customer experience par excellence.

Topics: Newsroom