Conflicting thoughts are an inevitable part of corporate life. It is necessary to bring them to the surface, because they could be a significant contributor to the organizational effectiveness. Once the organization is aware about the conflicts at hand, they could strategize their next plan of action to curb these conflicts from blowing up. However, due to certain apprehensions, these thoughts are seldom brought to the management’s notice. Corporate should ensure that such apprehensions are removed and complainants are protected. Protection of the complainant is equally critical, because certain complaints could have an unexpected aftermath for the complainant. Corporate should ensure the anonymity of the complainant is well protected and never be disclosed under any circumstances; this will also motivate customers in registering their accusation.