IVRS: Friend or Foe?

All of us have faced this gatekeeper in our pursuit of getting information or raising a complaint with our banker, telephone company, cable TV, or any other service we subscribe to. No prizes for guessing, I am talking about the IVRS (Interactive Voice Response System).

Life in IT “An Insider Story”

Hmm Corporate life. A heads-up would have been nice. It has been rather eventful, this ride on the corporate roller coaster. From one job to another, one responsibility to another, one world to another, leaving long lasting impressions which changes who you are and what you identify yourself with.