Jasmine Aneja, Author at Ameyo

Customizing Your Interaction Flow Design Was Never This Easy

23/01/2019

IVR Designer Synthesizer

In the Customer Engagement segment, delivering a high-value customer experience is crucial for businesses. Customers are more aware and hell-bent on self-service options. If a business wants to thrive then it has to meet the ever-growing dem ...

15 Essential Call Center Metrics Your Business Must Measure

10/01/2019

call center metrics Call Center Software

Collecting, analyzing and reporting information regarding the performance of the business is significant for organizational growth. Taking decisions that are critical to the business needs a closer look into each segment. In the customer service indus ...

Helpdesk Automation: The Next Big Thing in Ticket Management

14/12/2018

Helpdesk

In today’s technology-driven world, people expect no less than 100% perfection in their lives as technology has changed the needs and wants of customers. Customers demand speed and precision in everything around them. Now customers not only ...

Application-Framework-Contact-Center-Software

Application Framework-Revolutionizing Contact Center Solutions

16/08/2018

Application Framework call center software solution contact center software

Contact center market keeps on upgrading on a regular basis to support businesses to stay relevant and competitive. Organizations need to invest in their technical infrastructure to ensure holistic view of customer journey by creating 360-degree view of t ...

Becoming Customer Centric – CRM Software for Business Success

10/07/2018

Crm crm software customer relationship management

In a world where the customer is the center of business philosophy, people have changed their notions and now they demand a more personalized and self-centered service. This has led to a change in the way businesses work. They have to now put their utmos ...

7 Ways to Improve Customer Engagement with Call Center Integrations

17/05/2018

call center integration customer engagement customer engagement center

Customer service is the backbone of every organization. It helps businesses to improve their brand and consumer relations. It does not matter how many interactions an organization has with its customer base, the kind of customer experience it delivers de ...

Ameyo

All posts by : Jasmine Aneja

Customizing Your Interaction Flow Design Was Never This Easy

15 Essential Call Center Metrics Your Business Must Measure

Helpdesk Automation: The Next Big Thing in Ticket Management

Application Framework-Revolutionizing Contact Center Solutions

Becoming Customer Centric – CRM Software for Business Success

7 Ways to Improve Customer Engagement with Call Center Integrations

7 Live Chat Software Benefits You Didn’t...

Ameyo, The First ISV From India To Becom...

How Helpdesk Ticketing System Benefits C...

Customizing Your Interaction Flow Design...

Demystifying CX In BFSI With Omnichannel...

7 Live Chat Software Benefits You Didn’t...

The future is tight. The future is IP

My journey into the world of call center...

Life @Drishti

7 Live Chat Software Benefits You Didn’t...

Ameyo, The First ISV From India To Becom...

How Helpdesk Ticketing System Benefits C...

Customizing Your Interaction Flow Design...

7 Live Chat Software Benefits You Didn’t...

The future is tight. The future is IP

My journey into the world of call center...

Life @Drishti

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