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Auto Dialer In Call Center

5 Ways Auto Dialer Can Make Contact Strategies Smarter

In a call center, auto dialer is no less than a lifesaver from the redundant manual process of dialing. But, its benefits range beyond just saving time. An automated dialer software is the base of contact strategy which not just automates the call center dialing process but rather brings logic to your contact strategy. In …

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5 Helpful Tips to Improve Telephone Etiquette in Customer Service

Customer service is all about receiving calls from customers and attending to their queries and concerns in the best way possible. The success of customer service depends totally on the telephone etiquettes of the staff who receive these calls. This is why these staff members receive a good amount of training to come up with …

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