Nitish Gautam

3 Key Revelations from Kingdom Customer Experience Summit 2017

  We all are witness to a new revolution in the Middle East – the CX Revolution! Ameyo recently showcased its Omnichannel Customer Experience solution at The Kingdom Customer Experience from 9-11 May in Riyadh, KSA. The event largely focused on creating optimal customer experience in the modern digital age, apart from the various elements …

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5 Lessons Game of Thrones Teaches about Customer Service

“The Great War is here.” Somewhere in the cold and darkness of night in a land just north of ‘The Wall’, mythical White Walkers roam free among the living. Elsewhere, a massive shadow of a fire-breathing dragon is cast across the beautiful fields of Meereen as it majestically flies overhead. But nothing can match the …

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3 Insider Secrets about Customer Experience Optimization You Must Know

In today’s fast-paced and highly competitive digital environment, a customer holds the most power in any business situation. We live in an ever-changing world fuelled by the internet, where access to  real-time information is only a click away. In fact, people use Google Search more than 3.5 billion times per day! In such times, customers …

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