Nitish Gautam

3 Key Revelations from Kingdom Customer Experience Summit 2017

  We all are witness to a new revolution in the Middle East – the CX Revolution! Ameyo recently showcased its Omnichannel Customer Experience solution at The Kingdom Customer Experience from 9-11 May in Riyadh, KSA. The event largely focused on creating optimal customer experience in the modern digital age, apart from the various elements …

3 Key Revelations from Kingdom Customer Experience Summit 2017 Read More »

3 Enlightening Customer Experience Lessons from Apple, Disney & Tesla

When was the last time you walked into a car dealership only to be haggled by a pushy salesman and tons of paperwork? Or called a customer support number only to be put on hold, transferred, and finally greeted with a scripted response? Believe it or not, customer experience has become as important as the …

3 Enlightening Customer Experience Lessons from Apple, Disney & Tesla Read More »

5 Lessons Game of Thrones Teaches about Customer Service

“The Great War is here.” Somewhere in the cold and darkness of night in a land just north of ‘The Wall’, mythical White Walkers roam free among the living. Elsewhere, a massive shadow of a fire-breathing dragon is cast across the beautiful fields of Meereen as it majestically flies overhead. But nothing can match the …

5 Lessons Game of Thrones Teaches about Customer Service Read More »

3 Insider Secrets about Customer Experience Optimization You Must Know

In today’s fast-paced and highly competitive digital environment, a customer holds the most power in any business situation. We live in an ever-changing world fuelled by the internet, where access to  real-time information is only a click away. In fact, people use Google Search more than 3.5 billion times per day! In such times, customers …

3 Insider Secrets about Customer Experience Optimization You Must Know Read More »