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The Digital Future of BFSI – Ameyo at ET CXO Conclave’19

The banking and financial sector has undergone some major changes in the last decade or so. With the customers becoming more informed and tech-savvy, their expectations have also risen. Customers today do not like to visit the physical bank, they would rather go on the web to perform the banking functions. Even the handful of …

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3 Key Takeaways from CX Conclave 2017

CX Conclave 2017 recently concluded on November 17 at Holiday Inn International Airport Hotel in Mumbai. The organizers, Goldman Communications, called it India‘s #1 customer experience conference, and we don’t have any reason to doubt it! Today, we reveal everything we’ve learned at CX Conclave 2017 after attending the landmark customer experience conference.