Guest Post

Adapting in the Social Media World: 4 Ways to Deliver the Best Customer Experience

  The world is always changing and those who don’t change with it end up getting left behind. So is the scene with today’s markets. The internet has revolutionized how businesses work with thousands of websites tailored for delivering the best experience to customers popping up. While the newer businesses have it easy because they …

Adapting in the Social Media World: 4 Ways to Deliver the Best Customer Experience Read More »

Tips for a Stronger Customer Engagement in the Digital Age

“Make a customer, not a sale,” said Katherine Barchetti. Barchetti’s featured customer satisfaction quote makes sense in the overall perception of having a successful business. Companies that apply customer-centric approaches yield higher sales(63%). In order to have satisfied customers, engaging with them will get you a long way. But, what are the most effective customer engagement methods …

Tips for a Stronger Customer Engagement in the Digital Age Read More »

6 Tips to Improve the Productivity of Your Call Center Agents

We all are aware of the fact that contact center services have a huge part to play when it comes to improving an organization’s productivity and efficiency. And in order to drive the productivity improvements we do need to pay attention towards the call center agents and how consistently we could achieve the best out …

6 Tips to Improve the Productivity of Your Call Center Agents Read More »