helpdesk reporting

helpdesk-reporting-dashboard

How to Improve Ticketing Insights with Helpdesk Reports and Dashboards

Actions speak louder than words. We have all heard of this saying. But it has never been truer as in the case of Customer Support Process. The success of a customer support process is dependent on measuring the right KPIs and getting relevant reports. Tracking these KPIs and analyzing these reports allows the supervisors to …

How to Improve Ticketing Insights with Helpdesk Reports and Dashboards Read More »