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The Digital Future of BFSI – Ameyo at ET CXO Conclave’19

The banking and financial sector has undergone some major changes in the last decade or so. With the customers becoming more informed and tech-savvy, their expectations have also risen. Customers today do not like to visit the physical bank, they would rather go on the web to perform the banking functions. Even the handful of …

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Channel Integration Framework with MS Dynamics 365

Ameyo, The First ISV From India To Become Microsoft’s CIF Supported Channel Provider

Microsoft Dynamics 365, an enterprise resource planning (ERP) & Customer Relationship Management platform, committed to enhancing the productivity of customer service organizations has launched its Channel Integration Framework. Dynamics 365 Channel integration framework is a cloud-to-cloud extensible framework to integrate third-party channel providers with MS Dynamics 365 Unified Interface Apps. The framework was launched in lines …

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Ameyo Updates: Omnichannel Contact Center Solution to Improve CX

To help our customers and partners always stay ahead in the CX game, our motto at Ameyo is to improve and update our software constantly. This time around, we would like to share some interesting updates for Ameyo Omnichannel Contact Center Platform that will improve agent performance significantly and take customer engagement to a whole new level. …

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Ameyo Brings Home the Contact Center Technology Award for the Fifth Consecutive Year

Ameyo honored for improving customer service technology and improving the customer experience Gurgaon, September 21st, 2016: Ameyo, a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals, today announced that TMC, a global integrated media company, has named Ameyo as a 2016 Contact Center Technology Award winner, …

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Ameyo to Display its Powerful Omnichannel Solution at eCommerce Show Philippines 2016

Ameyo, the leading provider of contact center software in APAC, has launched omnichannel customer support solution for the growing Philippines market. Ameyo is the market leader in Omnichannel customer experience and is the only contact center platform built from scratch that allows businesses to innovate and proactively nurtures customers throughout their journey. The solution is …

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Ameyo adds iMarque Solutions to its growing client base

Gurgaon, 31st August, 2016: Ameyo, largest Indian contact centre software provider; today announced that iMarque Solutions, a global delivery and quality service providing company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its sophisticated features and functionality.