Social Listening

socially-enabling-1.jpg

Why Socially Enabling your Contact Center is Crucial

Contact centers are referred to as customer interaction centers and are the central point of an enterprise where all customers can contact and get their queries answered. With social media influencing the market considerably, it is important to socially enable your contact center at your startup. Socially enabled contact centers are the bargaining chips in …

Why Socially Enabling your Contact Center is Crucial Read More »