Startups

Make your Startup More Effective with these 4 Call Monitoring Practices

At the heart of any call center is customer service. Call monitoring is an effective method to evaluate and improve the efficiency of your customer service in your startup. The main objective of call monitoring is to detect and analyze calls that fail to provide satisfactory service. It also provides the means to identify and acknowledge …

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Top Mobile App Trends for 2017 to Impact Small Businesses [Infographic]

In a world that is dictated by smartphones, 4G is the new ‘it factor’ in India as prices continue to be on a declining spree along with increased customization. This is quite obvious as the smartphone user base stands at 250 million, growing at a massive 50%. Furthermore, there have been 106 million new smartphone shipments last year, …

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Why Socially Enabling your Contact Center is Crucial

Contact centers are referred to as customer interaction centers and are the central point of an enterprise where all customers can contact and get their queries answered. With social media influencing the market considerably, it is important to socially enable your contact center at your startup. Socially enabled contact centers are the bargaining chips in …

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How is the State of Indian Startup Funding in 5 Key Industries [Infographic]

Yes – at the end of the day, it all boils down to funding. That is the blatant truth about startups in present times, and I couldn’t be more straightforward than this. Startup ideas and the creation of new businesses are the order of the day in our country. However, only a handful of them …

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6 Effective Customer Engagement Strategies to Build your Brand

Surely starting and setting up a successful business requires a great amount of effort. It is a journey that includes lots of hard work and planning right from assessing your finances, determining your legal business structure, selecting a technology, building your team to choosing your partners. Finally after slogging so hard when an entrepreneur launches …

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5 Essential Business Tools for Startups

Startups tend to face many roadblocks in their journey of bringing a great business idea to fruition. Budget constraints, limited time and manpower can increase the friction towards reaching your business potential. In order to move towards success rapidly, entrepreneurs need a solid team and some highly specialized tools for streamlining business processes. Adopting the …

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