Contact center technology and services leader, Ameyo is pleased to announce that CCSNL (Contact Center Solutions Nigeria Limited) has deployed Ameyo platform to power outbound marketing campaigns for a leading Pay TV service provider in Africa. CCSNL is a provider of call/contact center solutions, customer relationship management and outsourcing services with top and eminent companies of Nigeria as their clientele.
Ameyo’s impeccable technology with superior advancements in predictive dialer, made executives of CCSNL to choose Ameyo for their call center setup. The training and onboarding process on Ameyo was absolutely seamless for the agents and they are successfully using it to carry out the telemarketing and telesales activities for their client. Being a cost-effective solution with ease of deployment,quick user adoption and lower hardware requirements, Ameyo’s auto-dialing solution has now become a preferred choice for CCSNL as they look forward to give it a priority over other solutions for any new setup in the future.
Predictive dialer is an extremely important tool for telemarketing as it allows companies to make thousands of marketing calls per day by significantly saving time and money. It cuts down the time wasted caused by manually dialing numbers, getting busy signals, and running into answering machines, enabling telemarketing companies to be more productive.
Ameyo call center dialer has delivered:-
- Complete Automation of Outbound Dialing Operations
- Intelligent Management of Leads and Campaigns
- Configurable Dialing Algorithm for intelligent Prospect Outreach
“Ameyo has undoubtedly met our expectations by fulfilling our objective of executing uninterrupted and smooth outbound telemarketing campaigns for one of our esteemed clients. Ameyo’s cost-effective technology is clearly best-in-class owing to its exceptional features such as ease of deployment, high uptime, quick user adoption to name a few. It’s been a few months that we have deployed Ameyo and I can confidently say that it has proved to be a good value for money ” says Ikenna Odike, Managing Director- CCSNL