The term customer experience has gained a lot of hype in the recent years. Organizations have started creating competitive advantage by keeping customers at the heart of their business strategy. But in order to sustain the ever evolving marketplace, it becomes impeccable for organizations to look out for new ideas, expertise, and tricks to manage and improve their customer experience.
The below infographic by Doorman will take you through various customer experience statistics based on which you can revamp and restrategize your business process to improve your overall customer experience:
