phone agent

ameyo-phone-agent-blog

The Ameyo Phone Agent – Manage Your Contact Center Interactions over an IVR

In my previous blog (read: how to get your agents work from ready), I talked about how infrastructure readiness on the agent’s part plays an important role in deciding the call center solution that the business opts for during the COVID-19 pandemic. Today we will talk about one such case where the call center agents …

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