travel and tourism

overcoming-customer-support-challenges-in-travel-industry

Overcoming Customer Support Challenges in the Travel Industry

Travel and tourism industry has seen major growth in the past couple of years with contributing about 10.4% to global GDP. That’s 4.6% more than the previous year (World Travel & Tourism Council, 2018). This growth has further been accelerated with the world going digital. Today, the way tourists discover or book their trips and …

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