Kamna Datt, on Wed, Mar 21, 2018
5 Min Read
Nitish Gautam, on Mon, Jan 15, 2018
8 Min Read
People often complain that dealing with a call center is not a very pleasant experience. This is not surprising - customer demands have significantly increased with the onset of the digital age, and your call center is going to need to keep up or risk losing customers in the long run.