<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=54781&amp;fmt=gif">

Ameyo Callversations

Ameyo Placed On the Call Center FrontRunners Quadrant by Software Advice for the Second Time

 

Ameyo has been placed as a Contender on the FrontRunners Quadrant for Call Center software.

Investing in the right technology can increase the revenue and prospect of any business. Enterprises are constantly on a lookout to purchase cutting-edge technology solution that improves customer interaction and brings in organizational efficiency. Product capabilities, performance and price of the product are the primary factors that guide such decisions.

Topics: customer experience contact center software customer expereince, Omnichannel solution

How to Build a Travel Contact Center

The travel and tourism (T&T) industry has steadily grown over the past few years. The world has become a global village. The improving economic conditions (per capita income), awareness about maintaining a work life balance, increasing business travel, etc. are some of the factors contributing to this change. This is just the beginning. According to World Travel and Tourism Council report, by 2027, Travel & Tourism GDP is expected to account for 11.4% of global GDP and global visitor exports are expected to account for 7.1% of total global exports.

Topics: contact center contact center software Travel Contact Center

Why Turkey has Emerged as a Hub of Contact Center Excellence

At a time when the economy of the world is not exactly at its prime, there are some nations that have defied the odds and have proven to be market leaders. With close proximity to both Asia and Europe, Turkey’s economic growth is nothing short of a miracle. Last month, the Turkish Statistical Institute revealed data that registers an impressive 5.1% GDP growth in the second quarter.

Topics: contact center software