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Ameyo Callversations

Omnichannel For Healthcare : Mapping Patient Experience with Technology

 

Traditionally, the competition between hospitals and health organizations primarily depended upon quality of service, speciality of the treatment and the price attached to care. But today, there is a wave of change. While high quality health service is still a primary concern, patients walking through the hospital door equally care about the overall experience they encounter throughout their stay at the facility.

Topics: customer experience Omnichannel Healthcare