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Ameyo Callversations

Ameyo Dedicates FY 2018-19 to Channel Partners


The first couple of weeks in April this year were more than just routine at Ameyo. Leaders across the functions had gathered to look back upon the year that went by, and to decide the priorities for next year. The marathon discussions sometimes went for more than 20 hours at a stretch. While there were a lot of priorities discussed, one that was unanimously accepted was “Focus on Channel Partners”.

Topics: Newsroom Ameyo update Channel Partners Update

Ameyo Updates: Omnichannel Contact Center Solution to Improve CX

To help our customers and partners always stay ahead in the CX game, our motto at Ameyo is to improve and update our software constantly. This time around, we would like to share some interesting updates for Ameyo Omnichannel Contact Center Platform that will improve agent performance significantly and take customer engagement to a whole new level. So, without further ado, here are the updates for your reference-

Topics: Newsroom Product Updates call center solution omnichannel call center Ameyo update

Ameyo Brings Home the 2016 Frost & Sullivan Asia Pacific Customer Contact Infrastructure Price / Performance Value Leadership Award

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences, has bagged the 2016 Frost & Sullivan Asia Pacific Contact Center Infrastructure Price/Performance Value Leadership Award.

Topics: Newsroom

Ameyo Brings Home the Contact Center Technology Award for the Fifth Consecutive Year

Ameyo honored for improving customer service technology and improving the customer experience

Gurgaon, September 21st, 2016: Ameyo, a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals, today announced that TMC, a global integrated media company, has named Ameyo as a 2016 Contact Center Technology Award winner, presented by CUSTOMER magazine. This is the fifth consecutive year in which Ameyo has received the Customer Contact Center Technology Award.

Topics: Newsroom

Ameyo to Display its Powerful Omnichannel Solution at eCommerce Show Philippines 2016

Ameyo, the leading provider of contact center software in APAC, has launched omnichannel customer support solution for the growing Philippines market. Ameyo is the market leader in Omnichannel customer experience and is the only contact center platform built from scratch that allows businesses to innovate and proactively nurtures customers throughout their journey. The solution is due to be out in the market and is available for live demos at the upcoming eCommerce show to be held at SMX convention center, Philippines from 6th-7th september, 2016.

Topics: Newsroom

Ameyo adds iMarque Solutions to its growing client base

Gurgaon, 31st August, 2016: Ameyo, largest Indian contact centre software provider; today announced that iMarque Solutions, a global delivery and quality service providing company involved in Medical Billing, Virtual Assistants and an end-to-end revenue cycle management, has chosen its contact center platform to empower their growing customer support demands with its sophisticated features and functionality.

Topics: Newsroom

Ameyo Extends Contact Center Technology and Unified Communications on Cloud with Microsoft Azure

Microsoft Azure allows Ameyo customers to enjoy faster deployment of solutions, reduced maintenance hassle, and the option to scale on demand

Ameyo, an all-in-one contact center software is now available on Microsoft Azure. Ameyo offers Omnichannel Customer Experience and Contact Center Technology in the cloud and on-premises.

Topics: Newsroom

Ameyo to innovate IT practices at the 17th CIO and Leader Conference, Goa

Gurgaon, July 28th, 2016: Contact center technology and customer engagement expert, Ameyo, is proud to announce its participation in the upcoming 17th CIO and Leader conference being held at Holiday Inn, Goa from 29th - 31st July, 2016.

Topics: Newsroom

Drishti-soft Solutions (Ameyo) Receives Honorable Mention in "Gartner Magic Quadrant" for Contact Center Infrastructure, Worldwide

Drishti-soft Solutions (Ameyo), a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals is proud to announce that it has received an honorable mention in the 2016 Gartner Magic Quadrant Report, released on 19th May, 2016, for Contact Center Infrastructure, Worldwide (CCI). This is the second year in a row where Ameyo has received an honorable mention in the Gartner Magic Quadrant.

Topics: Newsroom