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Ameyo Callversations

Is Your E-Commerce Website Meeting Customer Experience (CX) Standards?

The e-commerce website is a critically important part of the customer experience; for many customers, it will be the only way of interacting with the company. If the e-commerce website delivers a poor user experience (UX), visitors will click off the site or abandon the shopping cart without giving the company’s customer care team a chance to intervene.

Topics: Customer Experience Software e-commerce online shopping