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Ameyo Callversations

Helpdesk Management System: Choosing the right Help desk Software for your Business

In continuation of my Help desk Software series (Also read: What is a Help desk Ticketing System and Why is it important), today, we will be talking about some things that the companies need to keep in mind before buying a help desk solution.

We will be categorizing the checklist into two categories, namely - at the business level and, at the technology level.

Topics: ticketing system, Helpdesk Ticketing