Ameyo and Exotel Announce Merger

Banking Contact Center

Why And How To Empower Customer Service Agents In Banking Contact Centers
We recently had an interesting discussion with a Customer Service Head of one of the leading banks in Africa, about how banking experience can be improv...
5 Must-Have Features for Banks to Achieve Great Customer Service
Banks should ensure their agents are effective in giving expert advise and great service to all its customers. Since their inception, banks have served ...