Call Center Dialer
All businesses are aiming to attract and convert leads. That’s one of the most obvious things. However, customer calling is such an overused activity th...
Call centers are hard pressed for time with a constant need to improve agent productivity. And since call centers have to manage various processes and...
For every 18 calls, only 1 call is connected to a potential buyer. Picture this in a call center where all your agents’ productivity is at stake against...
How many numbers do you dial each day? And, how many of them get connected. For every 100 calls dialed manually, only 15 would reach the right person. F...
There are many factors that can lead to the success of your outbound call center. Most of these practices can turnaround your sales, helping you reach a...
In a call center, auto dialer is no less than a lifesaver from the redundant manual process of dialing. But, its benefits range beyond just saving time....
Predictive Dialers have revolutionized the way contact centers perform outbound calling campaigns. With the predictive dialers, manual and tiring proces...
Outbound call centers have multiple campaigns for several processes like cold calling for lead generation, following up and nurturing inbound leads, mar...
According to Data and Research firm TOPO, on an average, it takes 18 dials to connect with the potential buyer. Picture this in an ideal call center sce...
Unless you live in a different world, you must have received a call from an executive that says, “Hi, would you like to get a Credit Card?” These execut...