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Ameyo and Exotel Announce Merger

call center monitoring

5 Metrics To Monitor A Modern Cloud Call Center Performance
“In God we trust, all others bring data.” –W Edwards Deming An inappropriate combination of metrics can be a reason for low productivity in your c...
Making Supervisor’s Life Easy with Call Center Monitoring
How do your agents perform? Are you stuck with manually analyzing the agent’s performance? Supervisors in a call center are the building pillars and the...