call center monitoring

5 Metrics To Monitor A Modern Cloud Call Center Performance
“In God we trust, all others bring data.” –W Edwards Deming An inappropriate combination of metrics can be a reason for low productivity in your c...
Myntra
About Myntra As a leading player in the domain of e-commerce business, Myntra is expanding its customer base rapidly. The company has a vision of being ...
Origin Call Center
About Origin Call Center Origin is a 24/7 BPO which caters to clients in various geographies like Australia, New Zealand, the United Kingdom, and the Un...
Making Supervisor’s Life Easy with Call Center Monitoring
How do your agents perform? Are you stuck with manually analyzing the agent’s performance? Supervisors in a call center are the building pillars and the...