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Ameyo and Exotel Announce Merger

call center solution

Why Call Center Quality Assurance becomes a Key Differentiator for Businesses?
You may have heard “This call will be recorded for monitoring and training purposes” if you’ve dialed a customer care number to find the answer to your ...
How Inbound Call Center Software Has Evolved?
Customers seek support from their providers on the channels they prefer the most. Some businesses provide a customer service contact number, the others ...
A to Z of Must Know Call Center Terms
We have all become accustomed to using abbreviations in our lives. Sometimes, even without knowing their meanings. This holds true – both in our p...
Surefire Tips to Choose the Right Call Center Software
To become a brand that customers love and are loyal to, the company needs to give them a reason to do so. Customers value the brands which they trust. O...
Ameyo Updates: Omnichannel Contact Center Solution to Improve CX
To help our customers and partners always stay ahead in the CX game, our motto at Ameyo is to improve and update our software constantly. This time arou...
7 Proven Benefits of Automatic Call Distribution
First of all, let us understand what is Automatic Call Distribution? Automatic Call Distribution is the process of routing incoming calls to the most su...