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contact center software

Contact Center Technology Trends That Will Boom In 2020
The aim of any business is to acquire more customers and deliver exceptional customer service. But, without a sound strategy and technological transform...
Configurable Omnichannel Call Center Software To Serve Your Exact Business Needs
  What is the first thing that comes to your mind when I say customer care or customer support? Let me just go on a limb and guess – Call center? Am I c...
Ameyo’s Conversations’19: Now in Zambia and Zimbabwe!
  Now inZambia & Zimbabwe! Register for ZambiaRegister for Zimbabwe After a massive response in Ghana and Kenya, Ameyo is all set to encourage moder...
Contact Center: From Infrastructure to Business Enabler
We have stepped in an era where the face of contact centers have changed and businesses are adopting the technologies to be available for their customer...
Ameyo Announces Partnership With Globitel To Address Contact Center Needs In Middle East
Ameyo, a leading contact center software provider across the globe, partners with Globitel to deliver a complete customer engagement package for busines...
Proven Benefits Of Contact Center Solution In Healthcare Industry
There’s no denying that the patients seek utmost support from hospitals and diagnostic labs at times of emergency. So, does it tell us that only emergen...
How E-Commerce Contact Center Can Deliver Better Customer Support
According to statista, E-Commerce will reach $4.88 trillion in sales by the end of 2021. And 67% of millennial are using an online platform to do shoppi...
Application Framework-Revolutionizing Contact Center Solutions
Contact center market keeps on upgrading on a regular basis to support businesses to stay relevant and competitive. Organizations need to invest in thei...
Creating the Next Generation Outsourcing Centers in Bangladesh
Since the early 2000s, the economy of Bangladesh has consistently grown at an annual pace of 6%. There is a massive growth and improvement in different ...
Ameyo Placed On the Call Center FrontRunners Quadrant by Software Advice for the Second Time
Ameyo has been placed as a Contender on the FrontRunners Quadrant for Call Center software. Investing in the right technology can increase the revenue a...