CTI

Loyal customers of a brand become the source of potential referrals as per their experience. Irrespective of the business category, the competition in t...

CRMs have proven to be an integral part of businesses. Organizations across the globe have realized that CTI (Computer Technology Integration) offers a ...

About Myntra As a leading player in the domain of e-commerce business, Myntra is expanding its customer base rapidly. The company has a vision of being ...

About Frontier Utilities Frontier Utilities founded in 2008 is a retail electric provider serving all of deregulated Texas, dedicated to providing hones...

Customer expectations have significantly increased in the past couple of years. This change can be attributed to a lot of factors – technological ...

For better interaction, a robust CTI ensures agent has all information to successfully serve customers. Often times, there are calls that leave us speec...