customer expereince, Omnichannel solution
Dalex Finance- Introduction Dalex Finance and Leasing Company Limited is a non-bank financial institution, licensed and regulated by the Bank of Ghana an...
If you work in a contact center, you must be aware of customer experience challenges. How important is the customer experience for your business? Cust...
I cannot help but compare legacy call center application to a Paleolithic man, who had to rely on primitive methods and tools to survive the most vulner...
Ameyo has been placed as a Contender on the FrontRunners Quadrant for Call Center software. Investing in the right technology can increase the revenue a...
In my previous blog post, I had highlighted how Turkey has transformed into a hub for call center excellence. The response at the 13th Turkey Contact Ce...