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Ameyo and Exotel Announce Merger

customer experience

Ameyo’s Voice Updates: Enhancing User Experience for Admins and Supervisors
Businesses are trying to simplify customers’ journeys with advanced features, to offer precise solutions to each unique customer/prospect, and pitch in ...
Aadhar has become an undeniable source of identification in India. And there couldn’t be better news to make ‘Presence Less and Paperless Banking’ a rea...
Configurable Omnichannel Call Center Software To Serve Your Exact Business Needs
  What is the first thing that comes to your mind when I say customer care or customer support? Let me just go on a limb and guess – Call center? Am I c...
Ameyo Emerge and Freshdesk Mint Integration – The Why and How of it
For businesses grappling with the customer experience and agent experience, it is almost a daily struggle to deal with customers who have no to zero att...
Why Social Media Is a Key Part of an Omnichannel Customer Experience
How many social media accounts do you have right now? More than one, isn’t it? As technology advances, so is our openness to integrate social media in o...
Setting up a Customer Experience System for Designing Better Experiences
It goes by many names – The Holy Grail of Customer Success, The Next Big Thing, and The New Competitive Battleground. It’s probably what dif...
4 Hacks For Customer Delight
Customer Delight is remarkably changing the ways we look at Customer Experience. Marketing strategies are centered around Customer Experience and the ro...
Creating CX Memories: Ways to Improve Customer Service Experience
Customers today have a really short attention span. To hold their attention, brands need to leave a lasting impression. And how can they do that? By giv...
Why Your Business Needs A Customer Interaction Management Software?
Customer experience thought leader, Shep Hyken has very accurately said, “Recognize that every interaction you have is an opportunity to make a positive...
Why Customer Experience Is All About Emotional Motivators
Image credit: Pixabay What turns a new user into a loyal customer? How do you practically go about converting a somewhat-interested stranger into a mass...