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customer experience strategy

Setting up a Customer Experience System for Designing Better Experiences
It goes by many names – The Holy Grail of Customer Success, The Next Big Thing, and The New Competitive Battleground. It’s probably what dif...
Re-Inventing Ticket Management System with AI
For a business or service provider, nothing is more painful than being slammed for slow and inactive customer support by their customers. And this is ev...
The Best Customer Experience Strategy for Banks to Improve CX
We all have interacted with a banking institution for one reason or another – whether it’s for personal banking (opening a bank account), te...
Customer Experience Strategy: What is a CX Strategy and Why You Need One
Whether you realize it or not, your company is a part of the customer experience industry. You can be an emerging Amazon set to dominate the ecommerce i...
How Great Cab Services Deliver Smiles
A working professional commuting from work, or for work, needs a comfortable transport service. The mode we choose to travel in depends on the distance,...