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customer support software

How to Improve Customer Service Support in the E-commerce Industry
We all have heard plenty about the emergence and then dominance of e-commerce over the brick and mortar retail stores. This is not just fluff or random ...
Overcoming Customer Support Challenges in the Travel Industry
Travel and tourism industry has seen major growth in the past couple of years with contributing about 10.4% to global GDP. That’s 4.6% more than the pre...
5 Tips to be Smart about Customer Support Ticket Management
Are you struggling with your customer support tickets? Are you facing disgruntled customers and unhappy agents? Well, truth be told, you are not the onl...