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e-commerce

How E-Commerce Contact Center Can Deliver Better Customer Support
According to statista, E-Commerce will reach $4.88 trillion in sales by the end of 2021. And 67% of millennial are using an online platform to do shoppi...
Is Your E-Commerce Website Meeting Customer Experience (CX) Standards?
The e-commerce website is a critically important part of the customer experience; for many customers, it will be the only way of interacting with the co...